Craftofolio – Terms & Conditions

Last updated: November 2025

Welcome to Craftofolio. By using our website (craftofolio.shop), you agree to the terms and conditions listed below. Please read them carefully.

1. General

This website is owned and operated by Craftofolio.
By accessing or placing an order with us, you accept these Terms & Conditions.

We reserve the right to update, change, or replace any part of these terms at any time.

2. Products

  • All products are made-to-order.
  • Actual colors may vary slightly due to different screen settings.
  • Sizes follow standard measurement charts; slight variations may occur.

3. Pricing

  • All prices are listed in INR.
  • Prices may change without notice.
  • Any discounts or offers are time-limited.

4. Orders

By placing an order, you agree that:

  • The information you provide is accurate
  • You are authorized to use the payment method
  • You understand POD products are custom-made

We may cancel or refuse orders for reasons including payment issues or suspicious activity.

5. Shipping

  • Standard delivery time: 7–14 business days
  • Delays may occur due to courier or unforeseen issues
  • Incorrect address may result in failed delivery

See our Shipping Policy for full details.

6. Returns & Cancellations

Because products are made-to-order, we only accept returns/replacements for:

  • Damaged items
  • Wrong item received
  • Major printing issues

Visit our Refund & Cancellation Policy for full details.

7. Payments

All payments are securely processed by Razorpay.

We do NOT store your full card or banking details.

8. Intellectual Property

All designs, images, and content on this website are owned by Craftofolio.
You may not copy, distribute, or use them without permission.

9. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Try to hack, disrupt, or misuse our platform
  • Submit false orders

10. Limitation of Liability

Craftofolio is not responsible for:

  • Delays caused by courier companies
  • Wrong addresses provided by the customer
  • Minor color variations
  • External service failures (payments, courier APIs)

11. Privacy

Your personal information is handled as described in our Privacy Policy.

12. Contact Us

If you have any questions regarding these Terms & Conditions, contact us at:

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